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Technical gear answers

Find immediate answers regarding technical sizing, our rigorous alpine weather-testing standards, and global shipping options directly to your next trailhead or basecamp.

What is the return policy?

How do I choose sizing?

We offer a thirty-day weather-tested returns policy. If your technical shell does not perform to your alpine standards, return it in clean condition for a full refund.

Our jackets feature an athletic, low-bulk alpine fit designed for layering. We recommend sizing up if you plan to wear a heavy mid-layer underneath your technical shell.

Do you ship globally?

What does warranty cover?

Yes. We dispatch gear directly to basecamps, trailheads, and residential addresses worldwide. Standard transit times vary by region but typically arrive within five business days.

Every garment carries a lifetime warranty against manufacturing defects in materials and workmanship. This covers taped seams, watertight zippers, and technical membrane delamination.

Connect with gear experts

Have a specific technical question about our taped seams or micro-grid backer? Submit your details and an alpine specialist will respond shortly.